Rice Kitchen Privacy Policy

 

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website and mobile application.

 

Text Messaging Policy

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You consent to receive text messages regarding account notifications, marketing and promotions, etc. from Rice Mediterranean Kitchen. Message frequency varies. Message and data rates may apply. For help and support call us at 305-643-2822 or email us at customerservice@ricekitchen.com. You can opt out at any time by replying STOP.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you wish to be removed from receiving future communications from Rice Mediterranean Kitchen, you can opt out by texting STOP.

 

What personal information do we collect from the people that visit our blog, website or app?

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When ordering or registering on our site or app, as appropriate, you may be asked to enter your name, email address, phone number, credit card information or other details to help you with your experience.

 

When do we collect information?

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We collect information from you when you place an order or enter information on our site or app.

 

How do we use your information?

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We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To improve our website and app in order to better serve you.

• To allow us to better service you in responding to your customer service requests.

• To quickly process your transactions.

• To follow up after correspondence (live chat, email or phone inquiries).

 

How do we protect your information?

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Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

For your convenience, we may store your credit card information longer than 30 days in order to expedite future orders and to automate the billing process.

 

Do we use 'cookies'?

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Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to:

• Help remember and process the items in the shopping cart.

• Understand and save user preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you turn cookies off, some features will be disabled, but you will still be able to place orders.

 

Third-party disclosure

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We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

We may also release information when it is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Third-party links

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We do not include or offer third-party products or services on our website.

 

Google

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Google's advertising requirements can be summed up by Google's Advertising Principles: https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.

 

Facebook Comments

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We embed the Facebook Comments plugin to allow you to leave comments on our website using your Facebook account. This plugin may collect your IP address, browser information, cookies, and monitor your interaction with the commenting interface. For more information, please see Facebook’s data privacy policy: https://www.facebook.com/about/privacy/update

 

Background Location Usage

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Our mobile application may collect location data in the background (even when the app is closed or not actively in use). This is used only to support core features such as accurate delivery, driver routing, and real-time order tracking. Location information is not shared or sold to third parties for marketing purposes. You can disable location permissions at any time in your device settings; however, certain app functions may be limited without access to location data.

 

Account Deletion

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You have the right to request deletion of your account and associated personal information. You may do so by:

• Contacting us at customerservice@ricekitchen.com with the subject line “Account Deletion Request.”

Upon verification, we will permanently delete your account and associated data (unless retention is required by law) within a reasonable period.

 

California Online Privacy Protection Act (CalOPPA)

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CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

 

Users can visit our site anonymously.

 

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

 

Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

 

• On our Privacy Policy Page

 

Can change your personal information:

 

• By emailing us

 

How does our site handle Do Not Track signals?

 

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

 

Does our site allow third-party behavioral tracking?

 

It's also important to note that we allow third-party behavioral tracking

 

 

COPPA (Children Online Privacy Protection Act)

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When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

 

We do not specifically market to children under the age of 13 years old.

 

 

Fair Information Practices

 

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email

 

• Within 7 business days

 

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

 

 

CAN-SPAM Act

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The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

 

• Send information, respond to inquiries, and/or other requests or questions.

• Process orders and to send information and updates pertaining to orders.

 

To be in accordance with CANSPAM, we agree to the following:

 

• Not use false or misleading subjects or email addresses.

• Identify the message as an advertisement in some reasonable way.

• Include the physical address of our business or site headquarters.

• Monitor third-party email marketing services for compliance, if one is used.

• Honor opt-out/unsubscribe requests quickly.

• Allow users to unsubscribe by using the link at the bottom of each email.

 

If at any time you would like to unsubscribe from receiving future emails, you can email us at

 

Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

 

 

Contact Us

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If there are any questions regarding this privacy policy, you may contact us using the information below:

Rice Mediterranean Kitchen
Miami, Florida 33130
United States
Email: customerservice@ricekitchen.com

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Last Edited on 2025-10-09